Frequently asked questions

How long does delivery take?

Mobile top-ups and digital vouchers arrive instantly by email/phone after the payment confirms.

How long do bill payments take?

Bill payments are processed within minutes. The supplier confirms within 24–48 hours.

Which payment methods do you accept?

We accept bank cards (Visa, MasterCard), Bitcoin via BTCPay Server and bank transfer.

Can I cancel an order?

Digital products (vouchers, top-ups) can NOT be cancelled after delivery. For bill payments, cancellation is possible within the first 5 minutes.