AML/KYC Policy

AML/KYC Compliance

PPay operates in compliance with European anti-money-laundering (AML) regulations for cryptocurrency transactions. This policy supplements the Terms and Conditions.

Limits without KYC verification

  • Per order: maximum 999 EUR
  • Cumulative 24-hour per customer: maximum 999 EUR

These limits cover the vast majority of individual customers and allow normal purchasing without additional verification steps. They align with the 1000 EUR/day threshold set by European AML rules for cryptocurrency payment service providers.

For orders above the limit

If you would like to place a larger order, please contact us at support@ppay.ro. The procedure is simple:

  1. Send us an email with the desired total and the products
  2. We send you a short verification form (ID document + brief legal declaration)
  3. After validation (usually within 24 hours), we send a dedicated BTCPay payment link
  4. You pay as usual and receive the products

Why these limits exist

European regulations require cryptocurrency payment service providers to identify customers who transact above a certain threshold, in order to prevent money laundering and terrorism financing. Your cooperation lets us operate legally and provide a trustworthy service.

Confidentiality

Verification data is used solely for AML compliance. It is not shared with third parties, not used for marketing, and is deleted after the legally required retention period. See our Privacy Policy.

Contact

For any question regarding this policy or the verification procedure:
Email: support@ppay.ro
SC Digital Payments SRL – Str. Liniștii 15C C2, Paleu, Bihor, Romania