Company and contact details

PPay.ro is operated by SC. Digital Payments Srl, registered in Paleu, Bihor county, Romania (VAT 38316257). The company collects only essential information such as email address, phone number and transactional details to deliver top-up services.

User rights

Under GDPR, customers have the following rights:

Access: request a free copy of the personal information we hold
Rectification: correct inaccurate data (e.g. update email)
Erasure: remove personal information when no legal duty applies
Restriction: temporarily block processing
Portability: download data in accessible formats
Objection: opt out of marketing or other processing operations
Consent withdrawal: unsubscribe from promotional communications

How to contact us

To exercise GDPR rights, users can contact:

Email: support@ppay.ro (preferred - reply within 30 days)
WhatsApp: +40 773 810 348 (for simple queries)

Supervisory authority

Unresolved complaints can be filed with the National Authority for the Supervision of Personal Data Processing (ANSPDCP) via website, email or phone.